Terms of service.

BY VISITING https://tiffanyclay.co/ YOU ARE CONSENTING TO OUR TERMS & CONDITIONS

Type of website: Coaching Services

Effective Date/Last Updated: June 2024

These terms and conditions (the "Terms and Conditions") govern the use

of https://tiffanyclay.co/ (the"Site"). This Site is owned and operated by Tiffany Clay Co.

Contact us via email: hello@tiffanyclay.co

Intellectual Property

All content published and made available on our Site is the property of Tiffany Clay and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions

The minimum age to use our Site is 19 years old. By using this Site, users agree that they are over 19 years old. We do not assume any legal responsibility for false statements about age.

Accounts

When you create an account on our Site, you agree to the following:

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.


We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Services

These Terms and Conditions govern the sale of services available on our Site.


The following services are available on our Site:

- Coaching: The services will be paid for in full when the services are ordered.


These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Payments

All payments are made through our booking system, which accepts credit cards.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds

Refunds for Services: Single Coaching Sessions

Fees for single coaching sessions will NOT be refunded.

Refunds for Services: Coaching Packages

We provide refunds for coaching package services sold on our Site as follows:

If, for any reason the Client believes that they would be better served by a resource other than the Coach, the Client may cancel the relationship.

  • The Client agrees to provide the Coach with a 14-day notice to cancel future services.

If, for any reason the Coach believes that the Client would be better served by a resource other than the Coach, the Coach reserves the right to refer the Client elsewhere and/or cancel the relationship.

  • The Coach agrees to provide the Client with a 14-day notice to cancel future services.

In either case, the Coach will provide the Client with a pro-rated refund of fees previously collected for any UNUSED portion of contracted service.

Fees for completed sessions will NOT be refunded.

Cancellation Policy

If, for any reason the Client wishes to cancel a scheduled session:

  • The Client agrees to provide the Coach with a minimum 24 hour notice to cancel/reschedule the session.

  • Failure of the client to give 24 hours notice of canceling / reschedule will result in the full fees for that session deducted from the client's package of sessions and will not be eligible for a refund.

If, for any reason the Coach wishes to cancel a scheduled session

  • The Coach agrees to provide the Client with a minimum 24 hour notice to cancel/reschedule the session.

  • Failure of the coach to give 24 hours notice of canceling / reschedule will result in 1) no charge to the client 2) the coach adding an extra session to the client’s existing package.

Consumer Protection Law

Where the Business Practice and Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites

Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability

Tiffany Clay and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Tiffany Clay and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the Province of British Columbia.

Severability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns.

Our contact details are as follows: hello@tiffanyclay.co

You can also contact us through the contact form available on our Site.